Frequently Asked Questions

What products does XFI Cabling Services offer?

We carry a full range of Electrical Wire (THHN, NM-B, MC), CAT6 and CAT5e cable, Ethernet patch cables, network & data cabling, and all common cabling accessories including RJ45 connectors, patch panels, keystone jacks and installation tools.

Do you ship across the entire United States?

Yes — we ship to all 50 states. In-stock orders placed before 3 PM CST typically ship the same business day via UPS, FedEx or LTL freight for bulk spools.

Do you offer bulk / contractor pricing?

Absolutely. We offer volume-based tiered pricing for contractors, integrators and wholesale buyers. Contact our sales team with your project details for a custom quote.

Are your cables certified and compliant?

All our cables meet or exceed applicable US standards (UL, ETL, TIA/EIA-568). Plenum-rated (CMP), riser-rated (CMR), and specialty compliance versions are available on request.

What is the difference between CAT5e and CAT6?

CAT5e supports up to 1 Gbps and is ideal for standard office and home networks. CAT6 supports up to 10 Gbps (over shorter runs) and offers better crosstalk protection — recommended for new installations and future-proofing.

Can I return a product if I ordered the wrong item?

Yes. Please see our Refund Policy for details. In short, unopened, unused products can generally be returned within 30 days.

Do your products come with a warranty?

Yes — most cabling products carry a manufacturer warranty, and many carry a lifetime performance warranty. See our Warranty Information page.

How do I get support?

Call us, email, or use the contact form. Our team responds to all inquiries within one business day.

Still have questions?

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